Cookie Policy

Last updated: December 2024

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience and understand how you use our service.

2. How We Use Cookies

We use cookies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They include:

  • Authentication cookies to keep you logged in
  • Session cookies to maintain your session
  • Security cookies to protect against fraud

Functional Cookies

These cookies enhance your experience by:

  • Remembering your language preferences
  • Storing your theme settings (light/dark mode)
  • Remembering your cookie consent

Analytics Cookies

These cookies help us understand how visitors use our website:

  • Page views and navigation patterns
  • Time spent on different sections
  • Error tracking and performance monitoring

3. Third-Party Cookies

We may use third-party services that also set cookies:

  • Google Analytics: For website analytics and performance tracking
  • Stripe: For payment processing and security
  • Font Awesome: For icons and visual elements

4. Managing Cookies

You can control and manage cookies in several ways:

  • Browser Settings: Most browsers allow you to block or delete cookies
  • Cookie Consent: Use our cookie consent banner to manage preferences
  • Third-Party Opt-outs: Visit third-party websites to opt out of their cookies

5. Cookie Duration

Cookies on our website have different lifespans:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period
  • Authentication Cookies: Typically last for 24 hours

6. Your Choices

You have the right to:

  • Accept or decline cookies
  • Delete existing cookies
  • Set browser preferences to block certain types of cookies
  • Withdraw consent at any time

7. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the new policy on this page.

8. Contact Us

If you have any questions about our use of cookies, please contact us at:

Email: privacy@charlandoai.com

Support: Contact Support